Really appreciate this article and it hits home and is timely and practical. As we are sinners and saints, there are times that we may appear to be difficult to work with, and there may be times that others may view us as 'difficult.' Heidi is correct, labeling can be harmful and insinuates that a person can't change. We are called to address the behavior, not the person. Hence their behavior may be difficult, but we need to be careful never to categorize people into 'challenging, antagonists, or even difficult people. Sadly, bully's arise when there are no clear cut boundaries, standards of set mission standards and goals. Too often due to a shortage of volunteers and declining membership, bullies get tolerated in fear of losing members. Heidi's Biblical response is spot on. Being in church work for over 35 years, my experience shows that maturing Christians steeped in Bible Study and spiritual growth are enabled to follow through with the guidance she brings. Sadly, in many congregations many members in leadership positions and board members have good intentions, but are not nor ever have been in Bible Study nor fully grasp the mission of the church. This may lead some to implement their own agendas and styles above those of humble servitude as the article celebrates. None the less,